Trial products : Do I get charged immediately?
No.
Your payment information is collected during checkout for automatic payment only AFTER the trial period ends. The exact billing time will be the same time of day that you completed checkout. This benefit is provided as a 'subscription' and is located in your My-Account center after purchase.
You are free to cancel the trial-period at ANY time before it ends and will not be billed. To do this, simply-
- Log in to your My-Account center
- Select the Subscriptions tab
- Choose the appropriate Subscription
- Select Cancel
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Downloading your Product Files
How do I download my products? 1) Navigate to ChartDynamix.com/my-account or select 'My Account' from the top menu at ChartDynamix.com. Sign in using your credentials (username or email may be used). If you need to reset your password, please use ...
Can I exchange my purchase for a similar product?
Yes, within 60-days of purchase. Example: M&P Trend Suite for FXTS to M&P Trend Suite for NT8 One-Time Purchase Exchange Policy for Similar Product on Alternate Trading Platform (following the end of any trial-period) We will accept requests for ...
How many licenses do I get with each product purchase?
Answer: We currently include two machine activations with every purchase so that all users may install CDX tools on two separate computers at no additional cost. For more than two activations, we may offer a discount on a case by case basis. Please ...
Modifying Your Payment Method
Modifying a payment method for a Subscription product or Free-Trial can be done any time via your My-Account center. To do this, simply- Log in to your My-Account center Select the Subscriptions tab Choose [View] next to the appropriate Subscription ...