For other general help and support with the FXCM Trading Station platform, please see the FXTS Support Resources. Extract Zip Files If your product comes in Zip format, extract the file into a temporary folder using the standard Windows Zip 'Extract' ...
View the Events Log Before submitting your FXTS support question to our help desk, please FIRST be sure to view any recent error messages in your event Log. Take a screenshot of this event log and submit it with your help request. From the top menu, ...
Many single CDX products for FXTS will require manual importing through the FXTS trading platform. 1) Once your product is downloaded, extract the file into any directory using the standard Windows Zip 'Extract' function or any equivalent. 2) ...