Update: Server Outage (04/23/2019 | 21:30 GMT-7)

Update: Server Outage (04/23/2019 | 21:30 GMT-7)




 
SOFTWARE

SERVER  UPDATE

New Install Available for Immediate Use!

Hello Users,

Thank you again for your patience. We regret that our vendor's server infrastructure seems to have experienced a major meltdown :(

Needless to say this is probably more upsetting for us than it is to you but we certainly understand the inconvenience it may have caused some of you in your chart analysis today. We apologize for that and as we said earlier, are developing new solutions to avoid this as well as moving on to more reliable technology partners.


We expect the problem to be resolved sometime over night.  However, if you'd rather not wait any longer, there is a solution!  Simply download and install the new installation package available from your account center right now.
  1. Log into your CDX Account Center
  2. Download the new file you see for your software ending in (Temp)
  3. Unzip the file
  4. Use the included installer.exe OR use the FXTS drag-and-drop install method. It will take you about 2 minutes :)
    A brief video on installing only the updated indicator files is here:   Video Tutorial


My Account
B O N U S

We've included a free trial of our HTF Candle Overlay indicator in the (Temp) download package. Try it out and let us know what you think!


 
   NOTE:  
 
If you opt to install this temporary release, it will remain valid for 30 days. After this period, you will simply need to reinstall the original files (or updated files) to continue using.
 
No other action will be required on your part until otherwise noted.

On a funny note, although we understand the frustration, we were quite amused by some of the messages we received from some of you today as if your house was burning down or someone left you outside in the cold naked. We hope that you laughed also


Perhaps this is a great time for us all to remind ourselves why we use software tools in our trading to begin with-
To AUTOMATE our process, add accuracy, and make our work EASIER;
But not to replace our own skill reading the charts as a market professional 


Have a fantastic week!

Please check the Support Forum for future status updates.

Support Forum

Thank you for using Chart Dynamix trading technologies
 
In appreciation,

CDX Support